We've added more functions when you click on a chat message bubble. Now, not only can you delete a chat message, but also give a reply or even copy its text to your clipboard. Message replies embed the original message (attached files and media included), which helps maintain the context in long, diverse, or overpopulated conversations.

With the subproperty filter, you can easily customize multiple-choice surveys, i.e., answers to one survey question will filter the possible options in the following questions. Though similar to our hierarchy selection tool, the subproperty filter gives you greater control to set the elements users will be able to choose. (Thanks to all of our users' feedback we were able revise and edit this section to include more examples.)

Just when you thought the task viewer couldn't get any better, our engineers came up with a neat new feature. Managing tasks and checking up on the channels related to them can now all be done from the task viewer. All the information you need at a glance!

Working on a global scale requires adjusting clocks. With timezone integration in our surveys, it's now easier to manage dates and times across the globe. For example, if an administrator sets a survey's timezone to Australia/Sydney (UTC +10), and a user replies with 2021-05-05 6:00, the answer will read as 2021-05-04 20:00 in Europe/London (UTC +0).

With API Tokens you can do just that. An API Token is a key or bearer token that grants external users different levels of permission to access the Cotalker API. With API Tokens, guests can get limited access to company data, they can read and send messages in channels, and bots can be used to impersonate other users.

With our new automation log you can find everything you need to know about your routines. It's a perfect tool for helping implementors test, create, manage, and debug routines in workflows, bots, schedules, and SLAs. Logs are accessible through the Administrative Panel and are also present anywhere a routine builder can be found.

Giving permission has always been a problematic task. For this reason, we have re-arranged our default permissions by categories and hierarchy, making it simpler to assign them in access roles while intensifying security at the same time. Check out our new permissions, read their descriptions, look at the new permissions tree, and discover which ones will be deprecated.

It's always good to have an old friend around. That's why we have now implemented bot versions! We have a small army of predefined system bots that are used as stage types in routines. And every once in a while, we tweak the bots extending functions and improving automations. But, because your existing routines might not work with newer versions, you can keep the old ones around just in case. 🤖

Good things are meant to be shared. That's why we've now implemented survey sharing outside the Cotalker environment. By simply sharing the link, anybody can now start a workflow or create a task. For example, through a shared link, customers who recur for support can fill out a form with their issue and automatically create a Cotalker task that would act as a support ticket. We call this feature a public survey.

You can never be too careful... But now, you can relax a bit because uploaded files are now digitally signed for some extra security. Running completely in the back-end, this new feature checks user authentication before allowing users to view files for 15 minutes, after which they would have to request the file again. This new feature update also includes improvement in the file structure and switching from a synchronous to an asynchronous upload operation. More updates soon to come!