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Products Overview

Make your work flow!Cotalker products are the solution to your organization's operational needs.
product overview

Introduction​

Cotalker products are ready-to-use solutions that address specific organizational needs commonly found in businesses and industries. They are built upon our low-code workflow management platform. The platform provides all the power to automate and make your processes more efficient, meaning that products can be further customized to meet your company's requirements.

Contact us

Please consult with a Cotalker sales representative to:

  • learn more about these and other products;
  • discover our different plans and customization options.

Products​

Products described in this documentation are mentioned below. Click on products for in-depth information.

🛠 Corrective Maintenance:

Control corrective maintenance processes. Includes incident report notifications, work orders, quotes, and supervisor validations.

📅 Preventive Maintenance:

Schedule maintenance according to time or other asset metrics, e.g., mileage. Integrate with external sources.

🧾 Work Orders:

Manage work orders from start to finish. Work Orders include quote submission and review, along with dynamic forms that compute service costs and warehouse material use.

📦 Purchase Orders:

Eliminate paperwork and automate the entire process for requesting, authorizing, receiving, and registering purchases. Configure release strategies. Use master data with your purchase orders to simplify and keep track of your processes.

🪛 Service Orders:

Service providers can manage their service orders from start to finish.

🖋 Service Quotations:

Clients and other external users can request service quotes through public forms. Communication with service providers and document generation are completely automated.


Product setup for your organization is easily done through either the platform's user interface or API tools. Further customizations are available depending on purchased plans.

⚙️ Setup Overview:

Learn about: Users and Access Roles, Master Data, Customizations, Integrations.

Examples​

Service Station Maintenance​

Let's say a service station worker discovers a problem with a gas pump. How do they communicate this and get it fixed? Easy. They just have to open the Cotalker app on their smartphone to report the failure. They can even add a photo of the maintenance issue to help the team evaluate the problem.

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Once the report is submitted, the zone supervisor gets automatically notified on their Cotalker app. The supervisor reviews the submitted information and has the option of either disregarding the incident or validating it. After validating, the supervisor can submit a work order that is sent to available contractors, who are also connected through the Cotalker platform.

The notified contractors can accept or decline the work order. If they accept, they are added to the workflow process. Once they are on terrain and evaluate the incident for themselves, they can send a quote by submitting a form from the task workspace. The quote is automatically shared with the budget manager.

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After the contractors consider they have finished their job, they request to close the work order through a corresponding form. The supervisor can then review the job and decide to approve it or not. Once approved, the work order is closed.

It's that simple!

Try Demo!​

Try out our Cotalker Demo: www.cotalker.com

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